We look forward to working on your behalf and contributing to the continued success of your organisation. Our aim is to keep formalities to a minimum, though as you would expect, there are a few definitions that will need to be aired before we can commence. These exist for the comfort of both parties.

1. Definitions

“Contract” means the provision of services to the Client as set out herein when accepted by HSHTC Ltd.
“Conditions” means these Contract terms and conditions.
“Fees” means the fees and expenses for the Training.
“HSHTC Ltd” includes its affiliates and subcontractors, and the officers, directors, employees, presenters, representatives, and agents of any of them, both individually and collectively.
“Notice” means any notice given in writing to HSHTC Ltd by the Client during HSHTC Ltd’s normal office hours.
“Training” means the training services that HSHTC Ltd is prepared to deliver to the Client.

2. Registration

After a booking is confirmed and accepted by or on behalf of HSHTC Ltd a legally binding Contract is formed and these conditions apply.

3. Fees and Payment

An invoice may be sent to you requiring immediate payment. Unless other terms of payment have been expressly agreed by HSHTC Ltd and confirmed in writing (including email), all fees become payable upon confirmation and acceptance of booking HSHTC Ltd’s services. This includes delegate’s attendance on training courses which, unless otherwise agreed by HSHTC Ltd and confirmed in writing (including email), will only be permitted following receipt of full payment of the Fees.

VAT is chargeable at the standard rate.

4. Confidentiality

Neither HSHTC Ltd nor the Client shall divulge or allow to be divulged to any person any confidential information disclosed by the other party in conjunction with the services provided. This obligation will survive termination of the Contract. This obligation will not apply to confidential information which is in the receiving party’s possession before its disclosure, that is or becomes part of the public domain through no fault of the receiving party, or that otherwise becomes available to the receiving party from an independent source not under a confidential agreement.

5. Liability

5.1 The course material for the Training has been designed as an integral part of the Training solely for the benefit of the delegates attending the Training. The material is not intended to be relied upon by the Client or delegates for the giving of specific advice to third parties.
5.2 HSHTC Ltd will not be liable to the Client by reason of breach of Contract, negligence, or otherwise for any loss suffered by the Client.

6. Intellectual Property

Any intellectual property rights arising from or relating to the Training or other service provided, including copyright in the course material, shall belong to HSHTC Ltd. No part of the course material or other documentation provided as part of a service offered may be reproduced in any form without the prior permission of HSHTC Ltd.

7. Cancellation 

7.1 Cancellation of course bookings

In the event HSHTC Ltd receives Notice of cancellation by the Client of any training previously agreed and booked or cancellation of a delegate’s attendance on a course:

• over 20 working days before the start date of the course:

the Fees paid for the delegate(s) will be refunded to the Client in full

• 11-20 working days prior to the start date of the course:

50% of the Fees in respect of the delegate(s) concerned will remain payable by the Client or, if paid, will not be refunded by HSHTC Ltd

• 10 working days or less before the start date of the course; no refund of any fees paid will be provided or, if not paid in full, the full amount of the fees will be payable by the Client.

In the event HSHTC Ltd is required to cancel a course, or any part of the Training of any delegate, HSHTC Ltd will refund the Fees paid in full. HSHTC Ltd will not be responsible for the client’s costs associated with the cancellation, including cancellation of travel, hotels or subsistence booked by or on behalf of the Client or any delegate. Clients are advised to ensure that any such cancellation costs are adequately covered by insurance.

7.2

Cancellation of Services

In the event HSHTC Ltd receives Notice of cancellation by the Client of any service previously agreed and booked:

• over 20 working days before the agreed start date of the service:

the Fees paid for the service will be refunded to the Client in full

• 11-20 working days prior to the agreed start date of the service:

50% of the Fees in respect of the service will remain payable by the Client or if paid will not be refunded by HSHTC Ltd

• 10 working days or less before the start date of the service:

no refund of any fees paid will be provided or if not paid in full the full amount of the fees will be payable by the Client.

In the event HSHTC Ltd is required to cancel any part of the service as agreed, HSHTC Ltd will refund the Fees paid in respect of that service in full.  HSHTC Ltd will not be responsible for the client’s costs associated with the cancellation.

8. Booking Amendments

8.1 Delegate substitution
There will be no charge if a suitable person wishes to replace a named delegate on a training course.
8.2 Notwithstanding any termination of this Contract the provisions of clauses 3, 4, 5, 6, 7 and 9 shall continue to apply.

9. Governing Law

Any dispute about the Training or the Contract is subject to the exclusive jurisdiction of the English courts and will be governed by English Law.

10. General

10.1 No relaxation, forbearance, delay or indulgence by HSHTC Ltd in enforcing any part of this Contract or the granting of any time by HSHTC Ltd shall prejudice or affect or restrict any of HSHTC Ltd rights and nor shall any waiver by HSHTC Ltd of any breach operate as a waiver of any subsequent or continuing breach.
10.2 Nothing in this Contract shall create rights pursuant to the Contracts (Rights of the Third Parties) Act 1999 in favour of any person who is not a party to this Contract.
10.3 No provision shall be deemed severable and of no force or effect.
10.4 This Contract represents the entire agreement between the parties and no amendment or modification is permitted unless in writing signed by both HSHTC Ltd and the Client.

PRIVACY POLICY

HSHTC Ltd processes all personal data in accordance with the UK Data Protection Act 1998. The purposes for which this processing is carried out are on the Public Register of Data Controllers on the Information Commissioner’s Office website – http://www.informaitoncommissioner.gov.uk. Any sensitive personal data (as defined in the Data Protection Act) is only processed with your explicit consent.

We will only share personal data with third parties if we are required to do so by UK law, as part of our contracted services with you and/or to protect you.

None of the above affects your rights under the legislation to request a copy of the personal data and/or sensitive personal data we may hold on you. Such requests must be made in writing, (email is acceptable) and addressed to the Data Protection Officer at HSHTC Ltd. Please note that the company may charge a £10.00 administration fee which is payable in advance and non-refundable.