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We have used HSHTC for delivering wide variety of trainings and workshops. They are genuinely interested in working on a partnership basis, this is evident in the constant feedback that the trainers provide not only around training but also around other issues needing support like ESOL etc. They are practical, responsive and focused. They understand the training needs and deliver solutions.
Vanita Dutta, London Borough of Tower Hamlets
Level 2 National Certificate for Door Supervisors
The Level 2 NCDS is a recognised qualification required for the licensing of all individuals working in the private security industry in a door supervisory capacity.
Awarding bodies HABC and BIIAB
The qualification consists of four units:
Unit 1 - Guided learning 10 hours - Working in the Private Security Industry
The course covers:
- The purpose and features of the private security industry
- The relevant legislation
- Health and safety in the workplace
- Applying the principles of fire safety
- Dealing with emergencies
- Communication and customer care
Assessment is 40 minute examination consisting of 25 question multi-choice paper (pass mark 18).
Unit 2 – guided learning 10 hours- Working as a Door Supervisor
The course covers:
- behavioural standards
- civil and criminal law
- search procedures
- powers of arrest
- drug legislation
- incident recording and scene preservation.
- licensing law and social responsibility
- procedures for emergency situations
Assessment is 60 minute examination consisting of 40 question multi-choice paper (pass mark 28).
Unit 3 guided learning hours 8 - Conflict Management for the Private Security Industry
The course covers:
- the principles of conflict management
- recognise, assess and reduce the risk of conflict
- communication and de-escalation
- problem solving strategies for conflict
- learning and developing good practice from conflict.
Assessment is a 40 minute examination consisting of 25 question multi-choice paper (pass mark 18).
Unit 4 - guided learning hours 10 – Physical Intervention Skills for the Private Security Industry
The physical intervention courses are tailored to the environment and the common scenarios
The course covers:
- physical interventions and the legal and professional implications of their use
- reducing the risk of harm when physical intervention skills are used
- non pain related skills to protect from assault
- non-pain related holding and escorting
- good practice to follow physical interventions
Assessment of competence is 10 question true/false paper marked by tutor and on-going practical assessment by tutor.
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